a) Eligibility for Returns
Returns are accepted within 7 days from the delivery date.
Items must be unused, in original packaging, and accompanied by proof of purchase.
Returns for clearance or discounted items are not accepted unless defective.
b) Return Process
Contact us at [email protected] with your order details and reason for return.
Wait for our approval and return instructions.
Ship the item back to us within 7 days after approval.
Once received and inspected, we will issue a replacement only.
c) Refund Policy
❌ No refunds will be issued.
Only replacements will be provided for approved returns.
Shipping fees are non-refundable.
Items returned in used or damaged condition may be rejected.
d) Defective or Wrong Items
If you receive a defective or incorrect item, notify us within 48 hours of delivery.
We will cover return shipping costs and send you a replacement.
e) Return Shipping Costs
Customers are responsible for return shipping fees unless the item is damaged or incorrect.
We recommend using a trackable shipping service for all returns.
f) Non-Returnable Items
❌ Used or damaged items (unless defective upon arrival)
❌ Clearance or promotional sale items
❌ Custom or personalized products
At Fishory Hub, We believe every cast deserves the best gear — precision made for performance and reliability.